This Cookie Policy explains how Restrobe Home Inc. (“we”, “us”, “our”) uses cookies and similar tracking technologies on www.restrobehome.com (the “Site”).
As an entity registered in Canada catering to retail customers exclusively across European jurisdictions, Restrobe Home Inc. is committed to complying with applicable digital privacy standards, including the European Union ePrivacy Directive, the General Data Protection Regulation (EU GDPR), and relevant Canadian data protection statutes.
1. Corporate Identity & Data Controller
The Site www.restrobehome.com is operated directly by Restrobe Home Inc. All data collected through essential and non-essential cookies on this Site is managed under the authority of our corporate entity:
- Brand Name: restrobehome
- Official Website: www.restrobehome.com
- Operating Entity: Restrobe Home Inc.
- Registered Corporate Address: Hitchcock Rd, BC, British Columbia V1B 3N8, Canada
- Target Sales Region: Exclusively European Union & European Countries
- Customer Support Email: sleepwear@restrobehome.com
- Telephone Support: +1 250-542-1437
2. User Consent & Cookie Banner Mechanism
We respect your right to digital privacy. In compliance with European law, we implement an explicit user consent framework via our Cookie Notification Banner:
- Strictly Necessary Cookies: These essential cookies are deployed automatically upon visiting our Site to enable basic website navigation, secure shopping basket functionality, and checkout access.
- Non-Essential Cookies: Non-essential cookies (such as analytical and functional cookies) are blocked by default. They are only activated and placed on your browser if you explicitly give your consent by clicking the “Accept” button on our Cookie Banner.
- Freedom of Choice: Users retain full control over their consent settings and may decline or modify non-essential cookie preferences at any time.
3. Categories of Cookies Used & Third-Party Processing
We utilize two primary categories of cookies on www.restrobehome.com:
A. Strictly Necessary & Functional Cookies (First-Party) These cookies are essential for maintaining core Site functions, remembering items added to your shopping cart during a browsing session, and ensuring overall website security.
B. Payment Security & Analytical Cookies (Third-Party – Stripe) To process commercial transactions safely and detect fraudulent activity, third-party functional and fraud-prevention cookies are deployed and processed by our external payment provider, Stripe.
- Purpose: These cookies assist in verifying transaction authenticity, risk assessment, and preventing fraudulent checkout attempts.
- Processing Entity: These third-party cookies are processed directly by Stripe in accordance with their independent privacy and security standards.
4. Cookie Retention Periods
In accordance with Canadian and European privacy guidelines, cookies are stored on your device only for as long as necessary to fulfill their specific function. Storage periods vary based on cookie classification:
- Session Cookies: Temporary cookies that expire and are automatically deleted when you close your web browser.
- Persistent Essential Cookies: Stored on your device for up to 12 months to remember basic user preferences (such as language selection and cookie consent choices).
- Third-Party Security Cookies (Stripe): Retained for periods ranging from the duration of a single transaction session up to a maximum of 24 months to maintain ongoing transaction security and fraud analysis.
5. Managing and Disabling Cookies
In addition to our Cookie Banner choices, you can manage or delete cookies at any time through your browser settings. Most web browsers allow you to block cookies, clear stored cookies, or receive an alert before a cookie is placed.
Please note that restricting or disabling strictly necessary cookies may affect the performance and purchasing functionalities of www.restrobehome.com.
6. Updates to This Cookie Policy
Restrobe Home Inc. reserves the right to amend this Cookie Policy periodically to reflect legal, technical, or operational updates. Any changes will be published directly on this page with a revised effective date.
7. Contact Us
For any questions or privacy enquiries regarding our use of cookies, please contact our administrative team:
- Brand Name: restrobehome
- Official Website: www.restrobehome.com
- Operating Entity: Restrobe Home Inc.
- Registered Corporate Address: Hitchcock Rd, BC, British Columbia V1B 3N8, Canada
- Target Sales Region: Exclusively European Union & European Countries
- Customer Support Email: sleepwear@restrobehome.com
- Telephone Support: +1 250-542-1437
- Support Working Hours: Monday to Friday, 09:00 – 17:00 (EST)